Hey all! Hoping I may get some help with an issue. Got a Bolt 6 RX I'm trying to update and I am getting this thru the BoltManager interface. I'm hesitant to move forward with attempting an update... Any reason it would be showing "UNRECOGNIZED DEVICE"?
Teradek User Group
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Hello everyone, Im gone pay teradek Rt single channel , can anyone tell me if its coming with the cable it's make connection with smallhd indie 7 or not ?
And if not including this cable with the package what's the cable name
Please anyone helping me
Hello, you have to order the cable separately. This is the correct one for Indie 7: https://teradek.com/products/teradek-rt-smallhd-monitor-interface-cable-5pin-to-703-bolt-5pin-usb-0-25m?variant=14833344020525
Hi! We're sorry you're running into this issue. Please set up a support case with our team and they will be able to help troubleshoot this for you. You can send an email to support@teradek.com.